Effective Date: [Insert Date]

These Terms and Conditions ("Terms") govern the use of the services provided by Crisis JK Solutions ("we," "us," or "our"). By accessing or using our services, you ("Client" or "you") agree to comply with and be bound by these Terms. Please read them carefully.

1. Services Provided

Crisis JK Solutions offers a variety of services designed to assist clients facing crises. These services include, but are not limited to:

• Relocation Services
• Eviction Appeals
• Utility Assistance
• Vendor Program

Detailed descriptions of each service are available on our website and will be further outlined during the service agreement process.

SMS Terms of Service 

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Crisis JK Solutions. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at https://www.crisisjkbiz.com/privacy-policy. Message HELP for help. Reply STOP to any message to opt out.

2. Client Responsibilities

By using our services, you agree to:

1. Provide Accurate Information: You agree to provide truthful, accurate, and complete information when requested for the delivery of our services.
2. Cooperate with Us: You agree to respond promptly to requests for additional documents, information, or clarifications.
3. Comply with Legal Requirements: You agree to follow all applicable local, state, and federal laws while using our services.

3. Service Fees

1. Payment Terms: Service fees are determined based on the services requested and are disclosed prior to starting any work. Payments are due upon agreement unless otherwise specified.
2. Refunds: Payments are non-refundable once services have been rendered. In the event of cancellation before service delivery, partial refunds may apply.
3. Additional Costs: Any additional costs (e.g., third-party fees) will be communicated and agreed upon in advance.

4. Confidentiality and Privacy

1. Confidentiality: We respect your privacy. All personal information provided to Crisis JK Solutions is kept confidential and will not be shared without your consent, except where required by law or necessary to provide services.
2. Data Protection: We follow standard practices to protect your data, including encryption and secure storage of sensitive information.

5. Limitation of Liability

1. No Guarantee of Outcome: Crisis JK Solutions makes no guarantees about the results or outcomes of our services, including but not limited to the success of eviction appeals, relocation assistance, or utility aid.
2. Liability Limitation: Our liability to you for any claims arising from the use of our services is limited to the total amount paid for the specific service giving rise to the claim. In no event will we be liable for indirect, incidental, or consequential damages.

6. Termination of Services

1. Termination by Client: You may terminate services at any time with written notice. However, any fees for services rendered up until the termination will still be due.
2. Termination by Crisis JK Solutions: We reserve the right to terminate services if you fail to comply with these Terms or if your actions hinder our ability to provide services effectively.

7. Dispute Resolution

Any disputes between you and Crisis JK Solutions shall be resolved first through mediation. If mediation is unsuccessful, disputes will be submitted to binding arbitration in accordance with applicable laws.

8. Changes to Terms and Conditions

Crisis JK Solutions reserves the right to modify these Terms at any time. Any changes will be posted on our website, and by continuing to use our services, you agree to be bound by the updated Terms.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state of [Insert State], without regard to its conflict of law principles.